写作部分：
小作文：
receive a complaint about website from an important client，写信给website manager 包括：
1.抱怨是什么
2.为什么这个顾客重要
3.request a meeting to discuss the matter
大作文：
report on bonuses for sales staff in the sales department.
1. when to be intruduced
2. accordding to monthly or yearly result?why
3. all sales staff are included?yes
4. 那些非销售部的人应该怎么办，give your idea
小作文：
receive a complaint about website from an important client，写信给website manager 包括：
1.抱怨是什么
2.为什么这个顾客重要
3.request a meeting to discuss the matter
大作文：
report on bonuses for sales staff in the sales department.
1. when to be intruduced
2. accordding to monthly or yearly result?why
3. all sales staff are included?yes
4. 那些非销售部的人应该怎么办，give your idea
