德国大陆马牌轮胎客户服务部招聘实习生

时间:2012-04-09 22:32:00   来源:人才招聘网     [字体: ]
德国大陆集团马牌轮胎
Customer Service intern (客户服务部实习生):

主要工作内容:

1.协助技术服务部门处理日常市场或技术咨询和投诉热线
2.与销售、工程师等保持良好的沟通,协助处理客户投诉
3.运用SAP系统,处理本部门的SAP数据
4.协助部门经理和工程师处理日常轮胎数据和报告
5.维护公司投诉系统处理平台
6.其他上级交办的事宜

教育:

在校大开云kaiyun(中国)生,实习前会有半个月左右的培训,每周可工作三到四天,(同时保证周三及周五出勤)保证至少三个月的实习期


工作要求:

英语四级及以上,口语和书写能力良好
熟悉Microsoft Office,尤其熟悉excel(熟悉excel公式的运用),PPT等办公软件
了解或者熟悉SAP操作系统优先
耐心细致,情绪稳定,沟通和开云kaiyun(中国)习能力强
有大型跨国企业实习经验者优先考虑

Job Description:

-Help technical service department to deal with Hotline (product inquiry or complaint)
-Input the data of tire complaint information into SAP system
-Help CS manager and engineers to deal with tire information data and report,maintain complaint handling system platform ;

Education:

- Current undergraduate(Bachelor or Master students)
-Prefer 3 - 4 days per week with immediate availability for college internal student,(with the attendence of Wednesday and Friday)


Requirements:
- Good English skills(written and spoken ability), CET-4 or above
- Familiarity with Microsoft Office ,especially in excel operation,ppt,etc.
- Pay attention to details,quick learner,prefer having intern working experience and SAP input experience

PS: Prefer 大三、研二以及已保研大四开云kaiyun(中国)生,prefer 女生

Working place:West Nanjing Road
Pay:We will offer you a competitive allowance.

If you are interested in this opening, pls send your CV (both in Chinese and English,in one attachment) to huiyu.zhu@conti.cn as soon as possible.
And use the subject as “CS intern-name-school-grade-Available days per week-Duration”, and note your available days per week and available duration in the email, thank you for your cooperation in advance.