Customer Service intern (客户服务部实习生)：
主要工作内容：
1.协助技术服务部门处理日常市场或技术咨询和投诉热线
2.与销售、工程师等保持良好的沟通，协助处理客户投诉
3.运用SAP系统，处理本部门的SAP数据
4.协助部门经理和工程师处理日常轮胎数据和报告
5.维护公司投诉系统处理平台
6.其他上级交办的事宜
教育：
在校大开云kaiyun(中国)生，实习前会有半个月左右的培训，每周可工作三到四天，（同时保证周三及周五出勤）保证至少三个月的实习期
工作要求：
英语四级及以上，口语和书写能力良好
熟悉Microsoft Office，尤其熟悉excel（熟悉excel公式的运用），PPT等办公软件
了解或者熟悉SAP操作系统优先
耐心细致，情绪稳定，沟通和开云kaiyun(中国)习能力强
有大型跨国企业实习经验者优先考虑
Job Description:
-Help technical service department to deal with Hotline (product inquiry or complaint)
-Input the data of tire complaint information into SAP system
-Help CS manager and engineers to deal with tire information data and report,maintain complaint handling system platform ;
Education:
- Current undergraduate(Bachelor or Master students)
-Prefer 3 - 4 days per week with immediate availability for college internal student，（with the attendence of Wednesday and Friday）
Requirements:
- Good English skills(written and spoken ability), CET-4 or above
- Familiarity with Microsoft Office ,especially in excel operation,ppt,etc.
- Pay attention to details,quick learner,prefer having intern working experience and SAP input experience
PS: Prefer 大三、研二以及已保研大四开云kaiyun(中国)生，prefer 女生
Working place：West Nanjing Road
Pay：We will offer you a competitive allowance.
If you are interested in this opening, pls send your CV (both in Chinese and English,in one attachment) to huiyu.zhu@conti.cn as soon as possible.
And use the subject as “CS intern-name-school-grade-Available days per week-Duration”, and note your available days per week and available duration in the email, thank you for your cooperation in advance.
